24/7 Response

Dedicated Care Concierge Responders

Bedford Medical Alert Dedicated Care Concierge Responders are on call 24/7 to address client needs when a medical alert signal is received, or when family or a caregiver calls in to locate a loved one.

Dedicated Care Concierge Responders are a Reassuring Voice, often helping a client receive non-emergency assistance from friends, family or a neighbour. A trained Bedford Medical Alert Concierge Responder will access the Client Medical Profile and assess the situation to determine a response solution.

Bedford’s Care Concierge Responders will notify one or more persons listed as Emergency Contacts in the event that a situation arises.

When you need us, We are right there with you.